Terms of Service

Last updated: 6/26/2026

1. Agreement to Terms

By accessing or using the services provided by Laundry Picked Up LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Laundry Picked Up LLC provides on-demand laundry and dry cleaning services including pickup, cleaning, and delivery of garments and textiles. We offer various service options including wash and fold, dry cleaning, and specialized cleaning services.

3. User Accounts

To use our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account.

4. Service Terms and Limitations

  • Pickup and delivery times are estimates and may vary based on demand and circumstances
  • We reserve the right to refuse service for items that are heavily soiled, damaged, or inappropriate
  • Certain items may require special handling and additional fees
  • We are not responsible for items left in pockets

5. Pricing and Payment

Pricing is based on the weight and type of items processed. Payment is charged after service completion. You authorize us to charge your provided payment method for services rendered. All prices are subject to change with notice.

6. Liability and Damages

While we take utmost care in handling your items, we are not liable for damages that may occur during normal cleaning processes. Our liability for any lost or damaged item is limited to 10 times the cleaning charge, up to a maximum of $40 per item, unless a higher value is declared and additional insurance is purchased.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

8. Communications

By using our services, you consent to receive communications from us via text message, email, or phone regarding your orders and our services. You may opt out at any time by texting "STOP" or contacting us directly.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website or app. Continued use of our services constitutes acceptance of the modified Terms.

10. Governing Law

These Terms are governed by the laws of the state where Laundry Picked Up LLC is incorporated, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms, please contact us at:
Laundry Picked Up LLC
Email: legal@laundrypickedup.com
Phone: (555) 123-4567