Privacy Policy

Last updated: 6/26/2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and address
  • Payment information (processed securely through third-party providers)
  • Service preferences and special instructions
  • Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our laundry services
  • Process orders and payments
  • Send service-related communications and updates
  • Respond to customer service requests
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist in our operations (delivery partners, payment processors)
  • To comply with legal requirements or protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. SMS/Text Messaging

By providing your phone number, you consent to receive text messages from Laundry Picked Up LLC regarding your orders and service updates. Message and data rates may apply. You can opt out at any time by replying "STOP" to any text message or contacting us directly.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Delete your account and personal information
  • Opt out of marketing communications
  • Request a copy of your personal information

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website and app. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or sending you a notification.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Laundry Picked Up LLC
Email: privacy@laundrypickedup.com
Phone: (555) 123-4567
Address: [Your Business Address]